Pets are defined as dogs, cats and domestic birds. WINAIR will only accept pets for carriage in the aircraft checked baggage compartment. Prior notice of at least forty-eight hours must be given to WINAIR for the carriage of pets and confirmation must be received from Winair. Transportation of pets require import/export licenses and veterinary clearances.

Service animals trained to assist customers with mobility, visual and hearing disabilities may be accepted in the cabin at no charge. Medical documentation may be required stating that the passenger must have the animal with them. The service animal will occupy the floor space where the passenger sits and cannot obstruct an aisle or areas that must remain clear in case of an emergency evacuation.